1. What is GIRIK ENTERPRISES Cancellation Policy?
You can cancel any order until it has been packed at our Warehouse through our Website. This includes items purchased on sale also. Any amount paid will be credited within 1-5 business days into the same payment mode using which the payment was made. If you want to accept amount on another payment method then send your details (Name of Account Holder, Account Number of Account Holder, IFSC Code, Bank Name or upi address) to our email or Whatsapp Number. Your details are confidential. For Pay on Delivery orders, amount will be processed either to your bank account (via National Electronic Funds Transfer (NEFT) or upi address).Your details are confidential. For cancellation of products requests, we are able to cancel the products with in 24 hours of order placed. After 24 hours we are unable to cancel the products.. For cancel the products contact us on Email:- vishalpundhir429@gmail.com or Whatsapp:- 8920065696 with order id, Delivery Address, Buyer's Name, Buyer's Mobile Number, Buyer's Email Id.
2. Can I modify the shipping address of my order after it has been placed?
For change of delivery address requests, we are able to change the address with in 24 hours of order placed. After 24 hours we are unable to change the address. For change of delivery address contact us on Email:- vishalpundhir429@gmail.com or Whatsapp:- 8920065696 with order id, New Delivery Address, Buyer's Name, Buyer's Mobile Number, Buyer's Email Id. If an item is out of stock, we will cancel and refund the amount of out-of-stock items and dispatch the rest of the order. If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation. Please note that the shipping address can only be changed before your order has been packed at our Warehouse.
3. I just cancelled my order. When will I receive my refund?
If you had placed the order using Cash on Delivery, there is no amount to be refunded at our end as you haven’t paid for the order yet. For payments made via Credit Card, Debit Card, Net Banking or Wallets you will receive refund (including Shipping Charges) into the source account within 1-5 business days from the time of order cancellation. If payment was made by redeeming store credit, refund will be initiated into yourstore credits account within 1-2 days of your cancellation.
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